Typesense - Cloud Web Dashboard is sporadically unavailable – Incident details

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Cloud Web Dashboard is sporadically unavailable

Resolved3 hours 21 minutes

Affected

Management Console

Operational from 4:55 PM to 6:33 PM, Degraded performance from 6:33 PM to 6:33 PM, Operational from 6:33 PM to 8:16 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We're having brief blips in the Cloud Dashboard Web UI, returning HTTP 500s.

    We've identified the root cause of the issue, and have temporary mitigations in place, while we work on the fix.

    The issue only affects the web admin console, and does NOT affect any running clusters. So search queries, writes etc to the cluster hostnames are working as usual without any issues.